Datenschutzerklärung
Privacy Commitment
Your privacy is important to Novacra. This Privacy Policy explains how we collect, use, protect, and store your information when you use our website.
Information We Collect
Depending on your interaction with our store, we may collect:
- Name
- Shipping and billing addresses
- Email address
- Phone number
- Order information
- Payment confirmation
- IP address
- Browser and device information
- Cookies and similar technologies
How Your Information Is Used
We use your information to:
- Process purchases
- Deliver products
- Respond to customer inquiries
- Send shipping updates
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
Payment Security
Payments are processed securely through certified third-party payment providers.
We do not store complete credit or debit card information.
Cookies
Cookies help us:
- Keep your shopping cart active
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
Most browsers allow you to disable cookies if you prefer.
Sharing Information
We only share information with trusted partners necessary for operating our business, including:
- Shipping carriers
- Payment processors
- Website hosting providers
- Analytics services
- Authorities where legally required
We never sell personal information.
Data Storage
Personal information is stored only as long as required for order fulfillment, customer service, legal compliance, and fraud prevention.
Your Rights
Subject to applicable privacy laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Delete personal data
- Restrict processing
- Obtain a portable copy of your data
Policy Revisions
We may revise this Privacy Policy occasionally.
The updated version becomes effective once published on this website.
Contact
Zeller Lifestyle GmbH
Pestalozzistr. 38
85521 Ottobrunn
Germany
Email: